WE WANT TO DO RIGHT BY THE PEOPLE
WHO MAKE OUR BEAUTIFUL THINGS.
We don’t run our own factories or directly employ the artisans who hand-craft and embellish our most exceptional pieces. But we do ask every single one of our suppliers to commit to the S.B.A. (Shoes, Bags, and Accessories), LLC Code Of Conduct. It’s based on ETI standards, and aims to protect workers by setting out minimum requirements on working conditions, pay and employment rights.
This is just a starting point. To us, ethical trading is all about building long-standing, sustainable relationships. Although we’ve worked with many of our suppliers for over 20 years, we never ever turn a blind eye. To ensure we drive meaningful and enduring improvements in working conditions, our response to any issue is collaborative. Wherever we find a problem, we work together to put things right. And we monitor progress through regular visits to suppliers’ factories from our own audit teams plus external experts too. If a supplier doesn’t come up to scratch within a reasonable time frame, we can and will move our business elsewhere.
Our efforts don’t stop at the factory gates. They extend to the artisans and other skilled workers who help create some of our most special things – often in small local workshops or even their own homes. We require all our suppliers to ensure these craftspeople receive fair ‘piece rates’ for their wonderful work. And this is closely monitored by our ethical compliance team.
Working with small communities of craftspeople in faraway places is a complex process with lots of challenges. But it’s always been an important part of who we are and what we do. We’re proud to help generate incomes, sustain livelihoods and preserve age-old hand-craft techniques.